FAQs

Is Victorian Hearing an NDIS provider?

Victorian Hearing is a Registered NDIS Provider The National Disability Insurance Scheme (NDIS) is the new way of providing support for people with disability, their families and carers in Australia. There is help available for people living with a hearing condition to be safe and connected. Funding is available for supports and services for items like hearing aids, hearing rehabilitation and assistive listening devices. Victorian Hearing is a Registered NDIS Provider. Our audiologists will devote the time to listen and understand what you want to achieve and how you would like us to assist you to pursue the goals in your NDIS plan. The NDIS website contains a detailed summary of the access requirements for becoming a participant in the NDIS. For information on accessing the NDIS, please refer to the NDIS website at ndis.gov.au or call the National Disability Insurance Agency (NDIA) on 1800 800 110 to get started. For information about the NDIS: https://www.youtube.com/watch?v=oKxzePCoRis&feature=youtu.be33

Do I get the hearing aid at the first appointment?

We usually have three appointments in the hearing rehabilitation process prior to fitting hearing aids in Melbourne.
Appointment 1. Assessment of hearing and other areas of need.  Set your hearing goals and choose suitable hearing devices.
Appointment 2. Personalise the devices to your hearing levels in your ear and show you how to use them.
Appointment 3. Check your real-world sound experience and adjust the devices, making sure they are working well for you.

Before searching “Audiologist near me” – call the team at Victorian Hearing and we will be happy to give unbiased advice on the ideal solution to your hearing needs.

Do I need to bring anything?

If you have had hearing tests in the past, please bring a copy of your results to your appointment. This is regardless of whether you have booked in for a hearing test or a tinnitus test.
If you currently wear hearing aids, please bring them along. We are a proudly independent Audiologist.

 

Do you work on weekends?

At our M-City Clayton clinic we consult one Saturday each month. Whether you are searching for “Hearing test clayton” or “Hearing test near me” – choose Victorias’ most renowned Audiologist, Victorian Hearing.

How long does the appointment take?

Hearing test 45mins
Hearing test & aid discussion 60-90mins
Hearing aid fitting 60mins
Wax removal 30mins
Impressions 15mins

Do I need a referral?

No, you don’t need a referral to see us. However if you have a referral from an ENT/Neurologist for a hearing test, you will receive a rebate of about $50 back from Medicare.

Do I get a rebate from Medicare or Private health?

if you have a referral (dated within 3 months prior to your appointment with us) from an ENT/Neurologist for a hearing test, you will receive a rebate of about $50 back from Medicare.
If you have an “Enhanced Primary Care Plan” from your GP with an Audiology visit specified, you will receive a rebate of about $50 back from Medicare.
If you have private health insurance, we recommend you give them a call and ask if you have cover for Audiology (hearing testing or hearing aids)
*If you are on a Pension, the Government will cover your appointment costs (except for Wax Removal & Tinnitus Management appointments)*

Do I need a referral to see an audiologist?

No you do not need a referral however if you have one requested by an ENT or Neurologist, you will have access to a medicare rebate.

How can I clear my own ears of wax?

The simple answer is you cannot do this safely without seeing the inside of your ear. Our audiologists are trained in the safe removal of wax from the ear canal using medical tools and dry suction machines. Most people look to using cotton buds, which often cause more wax compaction. There are however softening agents which can help reduce the build up of wax.

Do I need a cochlear implant?

A cochlear implant is for patients with a significant degree of permanent deafness where benefit from conventional hearing devices is poor. If you meet a certain number of criterion, our audiologists will refer you for a cochlear implant candidacy appointment

Can surgery fix my hearing?

Surgery may be a suitable option for certain types of hearing loss. Your hearing test results will suggest if surgery may be an avenue to explore, our audiologists will discuss this and next steps with you.

How often do I need a hearing test?

A lot of our customers ask us about what is the ideal hearing test frequency. We recommend a hearing test done annually to check the health of your ear canal, ear drum and hearing. If you however notice a sudden change in your hearing, we recommend this be arranged as soon as possible.

Is there any government assistance towards the cost of hearing aid/assistive listening devices?

If you have have an Age pension yes, the Government funded Hearing Services Program will provide assistance towards fully subsided hearing tests and basic model hearing devices. Your hearing results must however meet a certain criterion to have access to this funding. To learn more, please call us on 9558 8842.